Hygiene concept
Our Hygiene concept
What measures were implemented due to COVID-19?
If you have any further questions, please do not hesitate to contact us at 0049 (0) 89 23 23 95 90 or at
info@hotel-falkenturm.de
Alternatively, please use our contact form.
We’ll get back to you.
Safety devices
- Personnel follow all safety guidelines from local authorities
- No shared stationery such as printed menus, magazines, pens and paper
- Hand sanitizer in accommodation and common areas
- There are procedures for checking the health of guests
- First aid kit available
- Access to healthcare professionals
- Protective masks available for guests
Cleanliness and disinfection
- Use of cleaning Detergents effective against the coronavirus
- Bed linen, towels and linen are washed according to the guidelines of the local authorities
- Accommodation is disinfected between stays
- Accommodation is cleaned by professional cleaning companies
- Guests can indicate that they do not want the accommodation to be cleaned during their stay
Distance
- Contactless check-in / check-out
- Cashless payment possible
- Distance rules are observed
- App for room service
- Partitions or physical barriers between staff and guests in appropriate areas
Food and drink safety
- Keeping the distance in dining areas
- Food can be delivered to the accommodation
- All plates, cutlery, glasses and other dishes were disinfected
- Take away breakfast container
- Delivered food is securely packaged
